Frequent
Questions

6000 to 14000BTU’s.

Width: 11” Height: 12” Depth: 10.5”

100 -200 square feet.

24 LBS or 11 KG

5 ¾” long logs, and it can take up to three or four 2”x4” pieces.

8000 to 18000 BTU’s.

Width: 13” Height: 15” Depth: 12”

200 -400 square feet. 

PLEASE NOTE : The square footage mentioned are for spaces with low ceilings.  Example; if you have a space that is 180 square feet with high ceilings it’s best to go with the Grizzly to compensate for the extra space needed to be heated.

39 LBS or 17.7 KG

6 ¾” long logs and it can take up to four or five 2”x4” pieces

Open the primary air intake found on the front (open when pushed to the right). Keep the secondary air intake closed (found under the stove, closed when pushed forward).

Take some paper and place some in the firebox, take some kindling and place it on top of the paper. Light the paper and keep the door open for about five minutes.

Once it gets going you can introduce your hard wood, close the door and let it go for another 20 minutes. After the 20 minutes has elapsed you can then begin to open the secondary air intake activating the secondary combustion system. You can also dampen down the primary as desired.

Push the primary intake all the way to the left, and the secondary combustion slider all the way to the back.

You will need to close both air intakes on the stove and the fire will begin to die out right away, it will take some time for all embers to be fully extinguished.

The stove glass is a self-cleaning glass made for wood stoves. Once the stove reaches temperature, the glass begin to clear. To maintain a cleaner window, you can pull the coals forward, and then place the new wood towards the back.

The top of the flue pipe must surpass your roof line by one foot to ensure proper draft and safety.

We recommend a minimum of 40” of straight pipe. 

Our stoves take a 3" double wall flue pipe.

You will begin by taking the pipe having the flow arrow facing up. Take the second section of pipe and have the inner wall that is crimped and have the edge hit the inside edge of the pipe below. 

Do this at an angle with the seams aligned.

As you push down and twist, bring the pipe up to vertical. You can then push down as far as it will go.

Place a block of wood on the floor and a block on top of the flue, and tap with a hammer until the pipe above comes onto the bump on the pipe bellow.

Do this for all sections until your flue pipe is complete then the entire length can be installed onto the stove.

Fix the pipes together with a screw at each seam

You can see how to clean the pipe here 

We do not suggest to do so. This is for several reasons:

You will have two elbows creating turbulence slowing the draft.

The slower draft will create more creosote buildup.

You will have more of your flue pipe outside which will cool the pipe quicker and this will also

Reduce the draft, and create more creosote.

For these reasons we do not have elbows for our pipe, nor do we know any that will work with our pipe.

A straight run up and out the roof is the best practice for a properly functioning stove.

You can see all the items required to exit the pipe here

Instruction on how to do so is found here 

Yes it does, it comes with everything needed; the mounting bracket, screws, bushing, and washers.

Normally the air is replaced by opening a window slightly. 

The wall mount with fresh air intake will bring air from outside to the area where the stove draws its air from and this would be used in spaces that do not have a window to open or in spaces where you did want to open a window. It will bring the replacement through a 2” flex hose you would connect to the manifold found under the wall mount.

The shipping cost varies depending on what you order and how far it needs to travel to reach your location. To get a shipping quote we suggest you add the products you would like to purchase, input your information and it will give you an exact price with taxes and shipping included. 

Once the order is placed it will take 1-3 business days to ship.

After the order leaves our facility, it will take 4-7 business days to arrive for Canadian orders.

U.S and international orders will take 1-3 business days to arrive once shipped. Once it ships, it is up to the shipping company to ship it on time. 

For Canadian orders, tax is collected at the time of purchase.

For U.S clients there is no tax.

For international clients, tax will be paid upon arrival of the item - if applicable.

In Canada it will be Canada post who does the delivery.

For U.S and international orders, it will be DHL who will do the delivery. 

If the items arrive damaged. Please take a photo and send it to us at cubicminiwoodstoves@gmail.com. We will assess the best course of action.

For returns, please refer to our return policy.

If you need to exchange an item that you have already received in exchange for another (ex. wall mount to floor mount), please send us an e-mail.